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At Velveta, we are committed to delivering your order safely and as quickly as possible.

Processing Time

All orders are processed within 1–3 business days after confirmation.
Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Delivery time varies depending on your location, but typically:

  • Major cities: 2–4 business days
  • Other areas: 3–6 business days

Please note that delivery times are estimates and may vary due to external factors.

Shipping Fees

Shipping costs are calculated based on your location, order size, and ongoing offers.
The final shipping fee will be confirmed with you before order confirmation or during checkout (if applicable).

Order Confirmation

Our team may contact you to confirm your order details before shipping, especially for new customers or certain locations.

Shipping Coverage

We currently ship to all areas within the country.

Order Tracking

Once your order is shipped, you may receive updates regarding your delivery status via phone or WhatsApp.

Delays

While we aim to deliver on time, delays may occur due to:

  • High order volume
  • Shipping carrier delays
  • Remote locations

We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping details are correct. Velveta is not responsible for delays or failed deliveries due to incorrect information provided by the customer.

Contact Us

If you have any questions about your shipment, feel free to contact us:

  • WhatsApp: 01556020573